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GREETER
SAN FRANCISCO CA 94103
Category: Retail
  • Your pay will be discussed at your interview

Job code: lhw-e0-90673069

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Walgreens

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
GREETER

**

Job Description:**


+ Models and delivers a distinctive and delightful customer experience.

+ Responsible for greeting, observing, reporting, and assisting in providing a deterrence to crime or other improper activity.

+ Responsible for assisting in protecting Walgreens property from theft, vandalism, fires, and all unusual activity in order to provide a safe and secure environment.

+ Responsible for assisting Walgreen management with reducing and preventing shrink.


**Customer Experience**


+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).


**Operations**


+ Maintains a position of visibility at the front of the store by the exit doors at all times.

+ Notifies management and Loss Prevention of any of the following: vandalism, robbery, fires, shoplifting, pickpockets, soliciting, loitering, and violent crimes.

+ Observes and reports to management any suspicious persons or behavior.

+ Deters vandalism, robbery, fires, shoplifting, pickpockets, soliciting, loitering and violent crimes.

+ Implements Company asset protection procedures to identify and minimize profit loss.

+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

+ Responds to EAS Entry and Exit Alarms. Investigates the source of the alarm politely and professionally and with customer's cooperation.

+ Verify receipt for purchases and if receipt is missing, suggest to customer/employee to pay for item if merchandise was not paid for. Notify management of all such incidents.

+ Perform bag checks on all employees as they depart store at the front door.

+ Recognize and greet all customers and act as an "ambassador" of customer service.

+ Regularly check behind front registers as identified by management. Report any irregularities to management and Loss Prevention.

+ Direct customers arriving at the store seeking a refund to the Cosmetic department.

+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.

+ Completes special assignments and other tasks as assigned.


**Training & Personal Development**


+ Attends training and completes PPLs requested by Manager or assigned by corporate.


**Job ID:** 107838BR

**Title:** GREETER

**Company Indicator:** Walgreens Boots Alliance

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 965 GENEVA AVE,SAN FRANCISCO,CA,94112-3423

**Full District Office Address:** 965 GENEVA AVE,SAN FRANCISCO,CA,94112-3423-07150-S

**External Basic Qualifications:**


+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

+ Requires willingness to work flexible schedule, including evenings and weekend hours.


**Preferred Qualifications:**


+ Prefer six months of experience in a retail environment.

+ Prefer to have prior work experience with Walgreens.


**Shift:** Various

**Store:** 07150-SAN FRANCISCO CA

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