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Business Development Executive - ICMI & HDI
SAN FRANCISCO CA 94103
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-88401468

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UBM

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  Job posted:   Tue Apr 17, 2018
  Distance to work:   ? miles
       
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Business Development Executive - ICMI & HDI
Job Description
An exciting opportunity has become available for a talented **Business Development Executive** to join UBM's Technology Group.
**Job Purpose**
The Business Development Executive will be responsible for identifying new prospects, inside sales and customer service for ICMI and HDI. This opportunity will require a motivated customer service and sales support professional to prospect customers via email and phone, with the goal of pursuing and focusing on new business, selling exhibit space, sponsorships and digital media programs.
This opportunity will be based in our San Francisco, California office.
**UBM company summary**
UBM organizes over 300 market-leading B2B events every year. At our events we create the environments which allow business to flourish. Our knowledge of the communities we serve, our ability to attract the right people and our skill at curating the physical space and creating memorable experiences bring thousands of like-minded people together. It is this shared experience and the opportunities to make human connections which allow businesses to grow.
Our events serve a tremendous variety of different industry sectors from furniture to fashion to pharma. In total we serve over 50 different communities.
There are over 3,750 people working at UBM. We operate in more than 20 countries. This global footprint allows us to help businesses to trade both domestically and internationally.
**PRINCIPAL DUTIES AND RESPONSIBILITIES**
* Meets daily and weekly targets for sales calls and call reports. Is responsible for selling new business and providing customer service for the entire show cycle
* Makes outbound calls and emails to prospects; communicates specific issues, targets, trends and opportunities using developing knowledge of the enterprise communications technology space
* Focuses on new business sales of exhibit space, sponsorships, digital media and lead generation programs
* Works with team of 3 Sales Managers to help drive team goal achievement
* Assists customers with online contract applications and manually enters sales order contracts into Salesforce.com - is responsible for contract completion and accuracy
* Maintains Salesforce.com customer database for accuracy and call reports; conducts data clean-up each show cycle and on-going maintenance per policies
* Actively maintains sales pipeline opportunity stages so that the pipeline is a true and accurate indicator of prospects' statuses; utilizes pipeline reports to provide sales forecasts to management
**JOB REQUIREMENTS**
* College degree in marketing or sales with at least one year sales administration or sales support experience. Individual must have strong interpersonal and organizational skills, and be detail oriented. In addition, must be computer proficient with experience in MS Office: Word, Excel, and PowerPoint, Salesforce.com. and other software packages
* Strong phone sales/prospecting skills
* Strong computer skills, familiarity with outlook, excel and online CRM software
* Previous experience selling integrated media solutions (events/online)
* The ability to sell business solutions in the IT B2B marketplace
* Strong relationship-rapport building skills
* Great at setting conference call meetings/appointments
* Consultative sales savvy and the ability to work with customers to identify and meet their needs, goals and have an achievement driven mind-set
* Travel is required; up to 10% 4-5 regional events nationally
* 1-2 years selling experience, experience selling marketing services a plus
**OTHER KEY SUCCESS ATTRIBUTES**
* Experience in a B2B media environment a plus. Knowledge and understanding of trade show sales strategy is extremely valuable. Listens to and understands customers' expectations, needs and wants. Anticipates and responds to potential opportunities and threats for the business relevant to the conditions of the market and industry.
About ICMI
* For nearly 30 years, ICMI has been in the business of improving contact centers. Whether it be your people, your processes or your strategy, we want to partner with you to take your customer service to the next level.
About HDI
* HDI is the premier membership association and certification body for the technical service and support industry. At 150,000 people strong, HDI is an active community of industry professionals looking to advance their careers and improve their support centers.
**Why work for UBM? **
As an employee of UBM you will have access to a positive company culture, a flexible and professional environment, UBM Employee Benefits and a commitment from us that we will invest in developing your talent.
UBM is committed to its policy of equal employment opportunity for applicants and employees. Our employment practices are based on each person's skills, abilities and performance. We provide equal opportunity in employment to qualified individuals regardless of age, race, color, religion, sex, sexual orientation, national origin, ancestry, citizenship, gender identity, gender re-assignment, marital or veteran status, disability, or any other basis protected by law. This commitment extends to all employment decisions, including but not limited to recruitment, hiring, promotion, training, compensation, benefits, discipline and discharge. Any form of discrimination is in violation of this policy and will not be tolerated by the Company.
We invite you to be part of an organization that is committed to building a diverse and inclusive culture and to being a responsible, sustainable business.
**UBM is an E-Verify employer.**
*Tracking Code:* 173203-268
*Job Location:* San Francisco, California, United States
*Position Type:* Full-Time/Regular

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